Contact Us
We're here to help with any questions about your gazebo or pergola purchase.
⏱️
Response Time
We typically respond within
1-2 Business Days
📍
Location
United States
Ships Nationwide
Common Questions
🚚 Shipping Free shipping to 48 US states. Delivery in 7-21 business days.
🛡️ Warranty Damaged or defective items fully covered. Contact us within 48 hours of delivery.
📦 Order Status Check your email for tracking info after your order ships.
🔧 Assembly All gazebos include detailed instructions. 2-person assembly recommended.
📝 When Contacting Us, Please Include:
- Order Number (if applicable) - Found in your confirmation email
- Product Name - The specific gazebo or pergola you're asking about
- Photos - If reporting damage or defects, please attach clear photos
- Your Question - Be as specific as possible so we can help quickly
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday - Sunday: Closed
Location: 403 Roe Ave Elmira NY 14901
Or contact us by phone at 838-333-0782
Emails received outside business hours will be answered the next business day.
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