Contact Us
We're here to help with any questions about your gazebo or pergola purchase.
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Response Time
We typically respond within
24-48 Business Hours
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Location
United States
Ships Nationwide
Common Questions
đ Shipping Free shipping to 48 US states. Delivery in 7-21 business days.
âŠī¸ Returns 30-day return policy on unused, unassembled items.
đĻ Order Status Check your email for tracking info after your order ships.
đ§ Assembly All gazebos include detailed instructions. 2-person assembly recommended.
đ When Contacting Us, Please Include:
- Order Number (if applicable) - Found in your confirmation email
- Product Name - The specific gazebo or pergola you're asking about
- Photos - If reporting damage or defects, please attach clear photos
- Your Question - Be as specific as possible so we can help quickly
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday - Sunday: Closed
Emails received outside business hours will be answered the next business day.
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