Contact Us

We're here to help with any questions about your gazebo or pergola purchase.

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Email Us

For all inquiries

hello@gazebosrus.com
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Response Time

We typically respond within

24-48 Business Hours

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Location

United States

Ships Nationwide

Common Questions

🚚 Shipping Free shipping to 48 US states. Delivery in 7-21 business days.
â†Šī¸ Returns 30-day return policy on unused, unassembled items.
đŸ“Ļ Order Status Check your email for tracking info after your order ships.
🔧 Assembly All gazebos include detailed instructions. 2-person assembly recommended.

📝 When Contacting Us, Please Include:

  • Order Number (if applicable) - Found in your confirmation email
  • Product Name - The specific gazebo or pergola you're asking about
  • Photos - If reporting damage or defects, please attach clear photos
  • Your Question - Be as specific as possible so we can help quickly

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday - Sunday: Closed

Emails received outside business hours will be answered the next business day.

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